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Author

Tay Kheng Soon
30 Apr 2002

2002
World Class Quality can only come from a Quality Process

I went to the Supreme Court to view the model as announced in the Straits Times on 29.4.02. My impression of the design has not improved.  What the issue comes down to, in the new Supreme Court design, is appropriate symbolism. This problem is not confined to the new Supreme Court design.

 

I now realise that this is the critical issue applicable to all major public buildings in this country. I understand that the project has already been delayed because the client did not find the original design satisfactory and a new designer had to be appointed. We sympathise with the client and applaud them for their concern for design quality signified by willingness to delay the project. But the problem is process, not just product.

 

The process did not surface symbolic issues until this late stage. The public did not see anything until the design is completed. So not much can be done and so, I want to go on from here. In the next major public building, a new process must be put in place where the architectural articulation of symbolism is given adequate gestation time and lots of public airing. In the SMU discussions no discussion of symbolics was possible. The subject was simple not on the agenda. We have reached a critical stage in the new Supreme Court project.       

 

We have to go beyond the catch up syndrome in our search for excellence. Nothing wrong in wanting to be world class in our major public buildings but this has to be founded on architectural symbols and qualities that are important and relevant to our values and our context. Then our bid for world class status will be meaningful and significant. In the process, a new consciousness of people and place will be kindled.

 

Public identification with the symbols and values represented in our buildings are necessary parts of the national psyche. Parliament House, the Singapore Arts Centre, the Indoor Stadium, the new National Library or even SMU should all be eloquent icons of our values but instead they are all silent and in some cases curious oddities such that there is no public identification with them beyond noting their existence. For sentiment to arise from familiarity, aesthetics and appropriate iconic elements are needed for affection to arise. New States need to consciously define and manifest these public values more than old States. We need architectural talent to do this well. The artistic challenge is serious. Often, it is not lack of talent that is the cause of under-performance in design; it is poor usage of talent that is.

 

This means that architects, the client and the public must engage in an improved process that combines symbols and quality technical execution.

 

With regard to symbols, there is no need to resort to stereotypical ethnic symbols. I would cite the Vancouver Law Courts by Canadian architect Arthur Erickson where contemporary values are effectively encoded in the design. The courtroom interiors are intentionally designed to be visible from the public spaces within the building and also from the surroundings through the huge sloping glass roof which covers the public concourse. Here the transparency of the legal process is symbolised by the architecture. There was no need to resort to any artificial grafting of icons. Other design features were designed to engender affection for the place by achieving a high degree of connectivity between the public plaza by means of dramatic steps and ramps to the reach the upper levels. A sense of public participation and civic amenity is thus achieved. The public love the place.

 

Architects have not succeeded in impressing on client-bodies that excellence in design needs to have a protracted period of funded cultural and technical exploration prior to commissioning the design team with requisite provisions that support the design vision as it develops.  

 

The process presently is simplistic. This is tied to a standardised funding procedure where regular cost yardsticks are applied to room schedules to produce budgets and then technical requirements are defined. A time schedule established and a budget finalised. Some generalised remarks such as "symbol of justice" etc. are stated and off the architects go. A panel reviews the results and comes to a conclusion. For special projects the results are hit and miss. 

 

At this present stage of nation building, right at the beginning of an important project, it is important to have an open architectural ideas competition followed by open public discussions of the significant ideas advanced prior to selection of designs. If given enough publicity and planning, this procedure should generate much needed public discourse on what are appropriate cultural symbols and which design strategies answer the needs better. Following this, budgets prepared can be tailored to reinforce the ideas rather than strait jacket them. Similarly with time-frames, any required special R&D and any other special provisions necessary for the kind of excellence envisaged can then be properly defined and provided for. Without such a process, consciousness of quality and public symbolic values remains at a rudimentary level continue to rely on renown and reputation to settle issues of design excellence. This is not a pro-active approach. Singapore has moved to a new stage, such methods do not fit new calls for creativity and innovation. Quality is thus a test. Quality results can come only from a pro-active quality process. What does it take to break out of the box? 

 

In the meanwhile, the lack of a new design procedure will continue to result in missed design opportunities time and time again. We should all resolve that in the next major public building to be undertaken, the opportunity to engage the imagination of the architectural profession and the populace as a whole must not be missed. For that a new process is indispensable.

 

 

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